Online Survey
PAETEC designs our Business Continuity Solutions to be reliable, resilient, and easily managed in the face of unforseen circumstances. Your feedback will allow us to better serve your unique business needs.
1. What are your top three Business Continuity Management (BCM) challenges at your company? (Choose up to three)
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Inadequate funding
Implementing BCM across your whole company
Lack of skilled staff
Management does not take business continuity preparedness seriously
The scope and responsibilities of our BCM program are ill-defined
Our BCM managers to not have enough authority/executive support
None of the above
Other
If Other:
2. Which IT security risks are or will be addressed by your Business Continuity Plan?
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Virus Outbreak
Hacking
Denial of service attacks
Source code leak/ intellectual property risk
None of the above
Other
If Other:
3. How many times in the past five years have you had to invoke a Business Continuity Plan?
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Never
Once
Twice
Three times
Four times
Five times
Greater than five times
4. What were the cause(s) of the invocations? (Multiple responses accepted)
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Natural disaster/extreme weather
Power outage
IT failure
Telecommunications failure
Fire
Flood
Utility outage
Terrorist event
IT security incident
Employee health and safety incident
Supply chain disruption
Sabotage (internal)
Sabotage (external)
Negative publicity coverage
Pandemic
Other
If Other:
5. What have been the top three lessons learned from your invocations?
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Plans didn't adequately address internal communication and collaboration
Plans didn't adequately address communication and collaboration with strategic partners
There had not been enough training and awareness efforts across the company
Plans had not been tested
Plans were out of date
Plans didn't adequately address communication and collaboration with first responders
Other
If Other:
6. If you would like to leave a comment, feedback, or requested to be contacted by a PAETEC representative, please leave your contact information here. Source: Forrester Research, Inc.
First name: Last name: Company: E-mail: Phone: Who is your PAETEC contact?
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Answer Required
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